1. Acceptance of Terms

By accessing and using our website and rental services, you agree to comply with these terms and conditions. If you do not agree, please do not use our services.

2. Rental Agreement

All rentals are subject to availability. Customers must provide accurate event details, including date, location, and required rental items. A signed rental agreement may be required for certain rentals.

3. Pricing and Payment

• All prices are listed in USD and are subject to change without notice.

• A deposit may be required to confirm a booking.

• Full payment must be made before or at the time of delivery unless otherwise agreed.

4. Cancellations and Refunds

• Cancellations made within 48 hours of the event may be subject to a cancellation fee.

• Refunds are issued at our discretion based on the reason for cancellation.

• No refunds will be provided for unused rental items.

5. Delivery and Pickup

• We will deliver rental items to the agreed-upon location at the scheduled time.

• Customers must ensure the event space is accessible and ready for setup.

• Additional fees may apply for late returns, damages, or lost items.

6. Customer Responsibilities

• Customers are responsible for the care and safe use of all rented equipment.

• Items must be returned in the same condition they were received.

• Any damages or missing items will be the customer's responsibility, and charges may apply.

7. Liability Disclaimer

• We are not liable for any injuries, damages, or losses resulting from the use of our rental equipment.

• Customers use our rentals at their own risk.

8. Force Majeure

We are not responsible for delays or cancellations due to circumstances beyond our control, such as weather, natural disasters, or government restrictions.

9. Changes to Terms and Conditions

We reserve the right to update or modify these terms at any time. Continued use of our services after changes indicates acceptance of the new terms.

10. Contact Us

If you have any questions about these terms, please contact us:
📍 Address: 7509 W Belmont Ave, Chicago, IL 60634, USA
📞 Phone: (773) 983-8819
📧 Email: fpr.chicago1@gmail.com